Shipping policy

Where does Wombat ship?
We currently ship within the Republic of South Africa using fast couriers (usually DPD, The Courier Guy, RAM Couriers, Internet Express or Skynet) to deliver within just a few working days. We’ve selected the best available couriers for each specific area to ensure you receive your Wombat order as quickly as possible.

How much does shipping cost?
All orders below a total purchase value of R999.00 has a delivery cost of R50.00.

All orders R1000 and above has FREE DELIVERY.

When exactly will I receive my order?
We know you want to receive your Wombats as quickly as possible. As soon as you place your order we get to work building and packaging it ready for dispatch from our warehouse. If you’ve ordered before 2pm (RSA time) your package will ship the same day, otherwise we’ll ship it on the next business day.

Our warehouse team takes a much deserved break on weekends and national holidays, so orders placed on those days will be shipped the following business day.

We’ve selected the best couriers for each country to ensure the fastest delivery times. 

Typical delivery time frame is between 3 to 5 business days however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as courier delays.

What delivery method do you use for shipping orders?
We only use dependable and fast couriers (usually DPD, The Courier Guy, RAM Couriers, Internet Express or Skynet) to deliver within just a few working days. We’ve selected the best available couriers for each specific area to ensure you receive your Wombat order as quickly as possible.